Frequently Asked Questions

Our platform is suitable for a wide range of users, including freelancers looking to manage irregular income, families aiming to save for future goals, and small business owners who need to track cash flow and expenses accurately.

No, Fiscovraag is not a bank. We are a financial planning and education service. While we allow you to view and analyze your bank accounts in one place, we do not hold your funds, and we cannot move money between accounts.

Our tool analyzes your income and fixed expenses to suggest an optimal allocation for your discretionary spending and savings. You can customize these categories based on your personal goals, such as saving for a home or paying down debt.

Yes, we support secure connections to major financial institutions. By linking your accounts, transactions are imported automatically, categorizing them to save you time on manual data entry.

Yes, we offer one-on-one coaching sessions with certified financial planners. These sessions can be booked through your dashboard and are tailored to address your specific challenges and goals.

We accept all major credit cards including Visa, Mastercard, and American Express. We also support payments via PayPal for your convenience.

Absolutely. You can upgrade or downgrade your subscription plan at any time from your account settings. Changes to your billing will be prorated accordingly.

We offer a 14-day money-back guarantee for new subscriptions. If you are not satisfied with the service within the first two weeks, please contact our support team for a full refund.

We use industry-standard 256-bit encryption to protect your data in transit and at rest. We also employ multi-factor authentication (MFA) to ensure that only you have access to your account.

No, we strictly adhere to our privacy policy. We do not sell, rent, or share your personal financial information with third parties for marketing purposes. Your data is used solely to provide the services you request.

You can reset your password by clicking "Forgot Password" on the login page. We will send a secure link to your registered email address to create a new password.

Yes, Fiscovraag is available on both iOS and Android. The mobile app syncs in real-time with your web account, allowing you to track expenses and check your budget on the go.